The diversity of systems and resources that libraries manage means that integration is a major challenge. Libraries incur 'stitching costs' in tying these together to build services and to reduce complexity for the user.
The condition of reading is in the news. At the same time, Alan Bennett's fictional discussion of the Queen's developing literary taste, The Uncommon Reader, has been published. But are we reading The Uncommon Reader in the right way?
Workflow is important. We often think of the network as multiple individual opportunities: a mass of websites. However, just as we increasingly work, learn, research, and play in a network environment, so will services evolve to reduce effort and improve effectiveness.
Fintan O'Toole has a wonderful essay on the public library in The university of the people: celebrating Irish public libraries. He calls it: "Reading, writing and rebelling: growing up with public libraries".