Sharing usability results

Lorcan 1 min read

I was interested to see that MIT Libraries have a public page with links to various usability results. I thought it was quite interesting, and that, while acknowledging some local flavor, it might be useful if more libraries shared results in this way.
More generally, we know that there are a lot of local user study activities the results of which would be of interest to others.
There was some discussion of the benefits of such sharing at the 2009 RLG Partnership Annual Symposium: Hearing voices: connecting with users, enhancing services. (Presentations available soon.)
Jim builds on that discussion in a post over on HangingTogether …

My screenagers aren’t fundamentally different from your screenagers. My graduate students aren’t fundamentally different from your graduate students. My students and faculty don’t do their work in a fundamentally different way then yours. My clients expectations and use of a local library catalog are not fundamentally different than yours. Why would we imagine that the willingness to go beyond the first page of results in a catalog search is going to differ by institution? If we can accept that there is a system-wide relevance to these studies then we are well on the way to a shareable profile of our different client segments (academic/public, undergrad/graduate, casual user, etc.). We’re well along on having a broad foundation on which to do further work that is more closely aligned with the distinctive services and impact that the library can have. [HangingTogether]

He goes on to make some interesting remarks about understanding users and their desire to connect with each other.
Related entries:

More from LorcanDempsey.net
The narrative website: from signposting to storytelling

The narrative website: from signposting to storytelling

As we move from a collections-based to a relational library, storytelling becomes very important. One trend is the emergence of a stronger narrative or storytelling emphasis on websites, which helps position the library, promote its services, and address specific interests.
Lorcan 16 min read

Lorcan Dempsey dot net

Deep dives and quick takes: libraries, society, culture and technology

Great! You’ve successfully signed up.

Welcome back! You've successfully signed in.

You've successfully subscribed to LorcanDempsey.net.

Success! Check your email for magic link to sign-in.

Success! Your billing info has been updated.

Your billing was not updated.