Systems

Microsoft and CRM

Lorcan

Microsoft will launch a global assault on the Customer Relationship Management market on Monday with the release of multi-language software aimed at small and medium-sized enterprises (SMEs). [FT.com Home US]

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Library leaders should be drawn from across the organization. Any idea that technology leaders are overly specialised or too distant from general library work is outmoded and counter-productive.
Lorcan 7 min read
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