Microsoft will launch a global assault on the Customer Relationship Management market on Monday with the release of multi-language software aimed at small and medium-sized enterprises (SMEs). [FT.com Home US]
Share
About the author
More from LorcanDempsey.net
The technology career ladder
Library leaders should be drawn from across the organization. Any idea that technology leaders are overly specialised or too distant from general library work is outmoded and counter-productive.
7 min read
Presentation: Two Metadata Directions
The presentation Two Metadata Directions looked at metadata trends, including entification and pluralization. Here are the slides, video and a link to a fuller discussion.
2 min read
Two metadata directions
Metadata practice continues to evolve as research and cultural practices diversify. After a brief environmental view, I discuss two important metadata trends here: entification and pluralization.
16 min read
