UX

In Borders earlier

Lorcan 1 min read

I was in our local Border’s just now, forlornly looking for a weekend Financial Times. Not finding one, I was looking around aimlessly. A couple of things caught my eye, where one mode influences another.
One of the nice things about Border’s is that you can look for items on their ‘catalog’ in the store. I was amused to see a paper note hanging on the catalog screen: this is not a touch screen. I wonder did they have this issue before the iPhone and the devices it has influenced?
They also have occasional sections on the shelves where they display a book alongside several similar ones. They suggest that if you enjoyed reading the displayed title that you may also enjoy the several others that they place alongside it. I wonder are the recommendations generated by their sales data, or are they hand-picked by staff?

Share
More from LorcanDempsey.net
The decentered library network presence
UX

The decentered library network presence

The library does not have a singular network presence. There may be a main website, but the library also syndicates its presence to other venues (e.g. RSS), has unbundled to social sites (e.g. Facebook), and sources activity in the cloud (e.g. LibGuides).
Lorcan 5 min read
Full library discovery
UX

Full library discovery

The collection remains central to the library experience. However, as library services evolve beyond the collection so it makes sense for discovery services to represent more of what the library does and can provide - to move from 'full collection discovery' to 'full library discovery.'
Lorcan 4 min read
icon

Follow along

Deep dives and quick takes. Libraries, society, culture, technology, ...

Great! You’ve successfully signed up.

Welcome back! You've successfully signed in.

You've successfully subscribed to LorcanDempsey.net.

Success! Check your email for magic link to sign-in.

Success! Your billing info has been updated.

Your billing was not updated.