Open source is an easy choice for the Early Adopter customer: low cost, time to market, and extensibility offer significant business advantage. It’s not such an easy choice for Pragmatists, however, as a single provider will never deliver the Whole Product. For Pragmatists to reap the benefits of open source, they will need to use a new model of technology procurement, and develop a coalition of providers who together can deliver the technology as a Whole Product. With that new procurement process in place, Pragmatists can realize the benefits and business ROI that open source can deliver. [O’Reilly Network: Open Source: The Whole Product]
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